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Design

Designing for the second visit

Opening keynote on retention: what changes when you design for the moment people come back.

Day

Day 1

Date

June 10

Time

09:30 – 10:15

Room

Main Stage

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Most products are designed for the first five minutes. This keynote looks at the second visit instead: the moment someone returns with a real task and a little less patience.

What you will take away

  • Three signals that predict whether a first-time user returns

  • How to audit a product for second-visit friction in an afternoon

  • Examples of small changes that doubled week-two activity

Speaker

Maya Okafor

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Save your seat for this session.

Main stage seating is first come, first served. Full Pass holders get priority for the opening keynote.

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Plenary

A two-day conference for people who design, build and ship products. Lisbon, June 10–11, 2027.

Event

Schedule

Speakers

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Venue & FAQ

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hello@example.com

+1 (555) 010-0199

© 2027 Plenary. All rights reserved.

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Plenary

A two-day conference for people who design, build and ship products. Lisbon, June 10–11, 2027.

Event

Schedule

Speakers

Tickets

Venue & FAQ

Updates

News

Contact

Contact

hello@example.com

+1 (555) 010-0199

© 2027 Plenary. All rights reserved.

Back to top

Plenary

A two-day conference for people who design, build and ship products. Lisbon, June 10–11, 2027.

Event

Schedule

Speakers

Tickets

Venue & FAQ

Updates

News

Contact

Contact

hello@example.com

+1 (555) 010-0199

© 2027 Plenary. All rights reserved.

Back to top

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