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Design
Designing for the second visit
Opening keynote on retention: what changes when you design for the moment people come back.
Day
Day 1
Date
June 10
Time
09:30 – 10:15
Room
Main Stage
Most products are designed for the first five minutes. This keynote looks at the second visit instead: the moment someone returns with a real task and a little less patience.
What you will take away
Three signals that predict whether a first-time user returns
How to audit a product for second-visit friction in an afternoon
Examples of small changes that doubled week-two activity
Speaker
Maya Okafor
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Main stage seating is first come, first served. Full Pass holders get priority for the opening keynote.
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